Utility Billing

Pay Utility Bill Online 

EZ-Pay Brochure-Fillable Form

METHODS OF UTILITY PAYMENTS

The City of Astoria accepts payments in person, drop box, mail, online, automatic deduction from a checking account, savings account, or credit card, EZ-Pay Program and by telephone.

IN PERSON

Hours of Operation: Monday through Friday 8:00 am to 5:00 pm
The City accepts cash, checks, Visa, MasterCard and Discover.

DROP BOX

Available anytime – located outside the main entrance to City Hall at 1095 Duane Street.

BY MAIL

Send payments to City of Astoria, 1095 Duane Street, Astoria, OR 97103.

ONLINE PAYMENTS

• Through your bank - You may make payments through your own bank. Your bank will generate a paper check to send to the City. Please note that payments made with this method may take 7-10 days to be received by the City so please allow extra time.

• Through the City of Astoria website - You may make payments directly through the City’s website astoria.or.us. Payments made through the website will be posted immediately.

AUTOMATIC

Automatic Payments - You may go to the City’s website astoria.or.us and request that payments be automatically deducted from your checking or savings account or charged to a credit card. Payments will be pulled on or about the 12th of the month payment is due.

AUTOMATIC EZ PAY PROGRAM

The EZ-Pay Program is a method of payment that allows the City of Astoria to deduct your payment from a checking or savings account. Payments will be pulled on or about the 8th of the month payment is due.

You may request that an EZ-Pay application be e-mailed or sent by regular mail to you or you may pick one up in person for completion. The Application is also found on the City’s website www.astoria.or.us. A voided check needs to be returned with the application if payment is to be taken from a checking account.

TELEPHONE PAYMENTS

• Electronic Check - The City accept payments over the phone with an electronic check (provide the 9-digit bank routing number and the checking account number).

• Credit Card – The City can accept payment over the phone with a Visa, MasterCard or Discover.

For more information, review the links below:

Application Process for New Service
Please fill it out the application below, print and bring to the City Hall building.
Residential Application for Water-Sewer Service-Fillable Form 
Commercial Property Application for Water-Sewer Service-Fillable Form 
Irrigation Application-Fillable Form 
Property Owner Transfer of Authority-Fillable Form 
Leak Adjustment Request-Fillable Form 
Tenant Request for Extention of Time to Pay Water-Sewer Bills

Methods of Payment for Water-Sewer Bills
Utility Assistance Program - Customer Information 
Recommendations for Voluntary Water Conservation
Frequently Asked Questions
How to set up an Automatic-Recurring Utility payment 
How to receive a Utility bill electronically
Utility Rates 2019-2020 Eff 7-1-19
Sewer Surcharge - Combined Sewer Overflow